Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners.

Types of Cookies We Use

• Session Cookies: Temporary cookies that expire when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until manually deleted
• First-Party Cookies: Cookies set directly by our website
• Third-Party Cookies: Cookies set by external services we use on our website

2. How We Use Cookies

Essential Cookies (Always Active)

These cookies are necessary for our website to function properly and cannot be switched off:

• Security cookies: Protect against cross-site request forgery and other security threats
• Navigation cookies: Remember your navigation preferences and choices
• Form cookies: Remember form data you've entered to prevent loss
• Cookie consent: Remember your cookie preference choices

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website:

• Google Analytics: Tracks page views, user behavior, and website performance
• Page load times: Monitors website speed and performance
• Error tracking: Identifies and logs technical issues
• User flow analysis: Understands how users navigate through our site

Functionality Cookies

These cookies enhance your user experience:

• Language preferences: Remember your chosen language settings
• Theme preferences: Save your display preferences
• Form auto-fill: Remember information you've entered in forms
• Chat widgets: Enable customer support chat functionality

Marketing and Targeting Cookies

These cookies are used to deliver relevant advertisements:

• Google Ads: Track conversions and optimize ad campaigns
• Facebook Pixel: Measure effectiveness of social media advertising
• Remarketing cookies: Show relevant ads on other websites
• Interest tracking: Build profiles of user interests for targeted advertising

3. Cookie Categories and Purposes

4. Third-Party Services

We use several third-party services that may set their own cookies:

Google Services

• Google Analytics: Website traffic and user behavior analysis
• Google Ads: Online advertising and conversion tracking
• Google Fonts: Web font delivery service
• Google Maps: Interactive maps and location services

Social Media Platforms

• Facebook: Social media integration and advertising
• Twitter: Social media sharing and engagement
• LinkedIn: Professional networking and B2B advertising
• Instagram: Visual content sharing and marketing

Communication Tools

• Customer chat widgets: Real-time customer support
• Email marketing platforms: Newsletter and marketing communications
• Contact forms: Inquiry and contact management

5. Managing Your Cookie Preferences

Cookie Settings

You can manage your cookie preferences using our cookie management tool available on every page of our website. You can:

• Accept all cookies
• Accept only necessary cookies
• Customize your preferences for each cookie category
• Change your preferences at any time

Browser Settings

You can also control cookies through your browser settings:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Options > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Privacy, search, and services > Cookies

Impact of Disabling Cookies

Disabling certain cookies may affect your website experience:

• Some features may not work properly
• Forms may not remember your information
• You may see less relevant content and advertisements
• Website performance monitoring may be affected

6. Mobile Apps and Devices

If you access our website through mobile apps or devices, similar tracking technologies may be used:

• Mobile identifiers: Device advertising IDs
• Local storage: HTML5 local storage and app storage
• Location data: GPS and location-based services
• Push notifications: Mobile app notifications

You can manage these preferences through your device settings or app preferences.

7. Data Retention

Cookie data is retained for different periods depending on the type:

• Session cookies: Deleted when you close your browser
• Analytics cookies: Typically retained for 26 months
• Marketing cookies: Usually retained for 30 days to 2 years
• Preference cookies: Retained until you change your settings

8. International Data Transfers

Some third-party services we use may transfer your data internationally:

• Google services may transfer data to the United States
• Social media platforms operate globally
• We ensure appropriate safeguards are in place
• Data transfers comply with Canadian privacy laws

9. Children's Privacy

Our website is not intended for children under 18 years of age:

• We do not knowingly collect cookies from children
• Parents should supervise children's internet use
• Contact us if you believe we have collected data from a child
• We will promptly delete any such information

10. Updates to This Policy

We may update this Cookie Policy from time to time:

• Changes will be posted on this page
• The "Last updated" date will be revised
• Significant changes will be communicated to users
• Continued use of our website constitutes acceptance

11. Contact Information

If you have questions about our use of cookies, please contact us: